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It is a difficult time for many New Zealanders or Friends and Family abroad; it will also be difficult to concentrate on normal work duties etc.
Please find a short outline that might help you to understand the feelings that you or your colleagues might have, and how you might be able to assist them.
Please feel free to distribute this to your teams
Coping with Traumatic Incidents
A traumatic incident is any event that has a stressful impact sufficient to overwhelm your usual coping strategies.
Traumatic incidents are usually sudden and shocking and outside the range of ordinary human experience.
Examples of traumatic incidents include accidents, violent assaults, suicides or suicide attempts by friends or
family members and natural disasters e.g., earthquakes and floods. There are strong emotional effects
associated with traumatic incidents which are often described as normal responses to abnormal events.
Learning to recognise the normal reactions and emotions that occur following an abnormal event can help you to
understand and feel more at ease with these feelings. This in turn can help you adjust to what has happened.
Common Reactions to Trauma
Each persons experience is unique, however there are some common reactions among people caught up in a
traumatic event. It can be reassuring to know that these reactions are not unusual. Expressing your feelings and
talking about your reactions helps.
Some common reactions and feelings are:
Shock
Disbelief at what has happened.
Numbness - the event may seem unreal like a dream.
Fears
Of death or damage to yourself.
Recurrence of the event.
Personal vulnerability - it may be difficult to admit that you are vulnerable.
You may have panicky irrational feelings.
Other apparently unrelated fears my appear.
Anger
Outrage at what has happened or at who caused it or allowed it to happen.
Anger at the injustice and senselessness of it all.
Anger at medical personnel or police for not acting properly or quickly enough.
Helplessness
Traumatic incidents can show up our human powerlessness to prevent some things from happening.
Sadness
About human destruction and losses of every kind.
For the loss of the belief that the world is safe and predictable.
Shame
For having been exposed as helpless, emotional and needing others.
For perhaps not having reacted as you would have wished.
Different reactions to trauma may occur as time goes by. They usually only last for a short period of time and
gradually diminish over the first few weeks. However, sometimes reactions may not appear until some time after
the event.
Effects on Behaviour
Tension: You may be more easily startled and agitated.
Sleep Disturbances: You may be finding it difficult to sleep. You might be having thoughts that prevent
sleep e.g., replay of the incident.
Dreams and Nightmares: You may be dreaming about the incident or other frightening events.
Flashback: You may feel that you are re-experiencing the event again and again.
Fearfulness: You may be frightened by reminders of the incident e.g., the place it happened.
Intrusive memories and feelings: Your concentration may be affected by memories, flashbacks and
feelings about the event. You may be trying to shut these out which leads to deadening of feelings and
thoughts.
Irritability: Your mood may swing up and down. One minute you may be feeling happy and the next
minute very sad or angry.
Depression: You may feel depressed about the event or past events or guilty about how you behaved.
Social Withdrawal: You may have a strong desire to be alone (or you may fear being alone).
Physical Sensations: You may be experiencing a range of physical sensations. These might include:
tiredness, palpitations, tremors, breathing difficulties, headaches, tense muscles, aches and pains, loss
of appetite, loss of interest in sex, nausea, diarrhoea or constipation.
Delayed Effects: Any of these effects may occur months or even years after satisfactory adjustment
when something triggers them.
While these symptoms are normal they can be very distressing for you and your family.
What can help?
For Yourself
Rest more
Have contact with friends
Try not to fight recurring thoughts, dreams and flashbacks
Have someone stay with you for at least a few hours in a day
Maintain your usual schedule as much as possible
Eat balanced meals regularly. Eating a little more often may help
Do some physical activity
Express your feelings as they arise
Talk to people who care about you
Talk to a professional counsellor if your feelings are too intense or are prolonged
For Family Members and Friends
Listen carefully
Spend time with the traumatised person
Offer support even if you havent been asked for help
Offer realistic reassurance that they are safe
Help with everyday tasks e.g., cooking and cleaning
Allow privacy
Dont take their anger or other feelings personally
Dont tell them they are "lucky it wasnt worse" or give unrealistic advice. This isnt consoling, instead it
minimises the traumatised persons feelings and experience
Tell them that you are sorry such an event occurred and that you want to understand and assist them
If the symptoms described are severe or if they last longer than six weeks, the person may need professional
counselling.
There are a number of counselling services both provided by the Employers association or Lifeline or Youthline are a good source of Free or low cost help.
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